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  1. Jira Data Center
  2. JRASERVER-44744

JIRA should not allow creating more users than we have licenses for

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      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Today we received this message when attempting to create issues:

      You will not be able to create new issues because the user limit for your JIRA instance has been exceeded, please contact your JIRA administrators.

      When our administrator looked at the number of user accounts, there were 101 (we have 100 licenses).

      Allowing customers to create more users than they have licenses for but bringing all existing users to their knees when they do is a terrible business model. JIRA should prevent creating the extra user in the first place and notify the administrator at that time that the license limit has been reached. This would guarantee that the administrator would be the first person to see the error and allow them to resolve it while allowing existing licensed users to continue being productive.

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-44745 JIRA should not allow creating more users than we have licenses for

          • Low - Low priority issues
          • Closed
          relates to

          Suggestion - ID-8313 JIRA should not allow creating more users than we have licenses for

          • Gathering Interest

          Suggestion - JRASERVER-67982 Exceeding license limit should not render the server Read-Only for Data Center

          • Gathering Interest

          Suggestion - JRASERVER-70006 Jira should not go into read-only mode when the license limit is exceeded

          • Under Consideration
          mentioned in

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              Unassigned Unassigned
              9235b083d564 Caleb Crandall
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