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  1. Jira Data Center
  2. JRASERVER-44732

Improve error when workflow has missing add-on

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Details

    • Suggestion
    • Resolution: Unresolved
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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Problem Definition

      If you set up a workflow that has a post-function referring to a particular add-on, for example the HipChat for JIRA add-on and then disable that add-on you get the following error when trying to transition the issue where that post-function exists:

      Could not load FunctionProvider class

      This should either not fail, or should more gracefully fail so that customers can solve the problem themselves.

      Workaround

      https://confluence.atlassian.com/jirakb/workflow-action-results-in-could-not-load-functionprovider-317948123.html

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-65722 Transition issue throws "Could not load FunctionProvider class" error

          • Highest - Our top priority issues
          • Closed
          relates to

          Suggestion - JRACLOUD-44732 Improve error when workflow has missing add-on

          • Closed
          mentioned in

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          Activity

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              Unassigned Unassigned
              mhunter Matthew Hunter
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              Dates

                Created:
                Updated: