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  1. Jira Cloud
  2. JRACLOUD-44732

Improve error when workflow has missing add-on

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      If you set up a workflow that has a post-function referring to a particular add-on, for example the HipChat for JIRA add-on and then disable that add-on you get the following error when trying to transition the issue where that post-function exists:

      Could not load FunctionProvider class

      This should either not fail, or should more gracefully fail so that customers can solve the problem themselves.

      Workaround

      https://confluence.atlassian.com/display/JIRAKB/Workflow+action+results+in+Could+not+load+FunctionProvider

      Attachments

        Issue Links

          duplicates

          Suggestion - JRACLOUD-60237 Better Warning Message For Workflow Post Functions That Will Fail

          • Gathering Interest
          is related to

          Suggestion - JRACLOUD-81686 [Tracking in issue links] Various issues related to misleading / generic workflow error messages

          • Gathering Interest

          Suggestion - JRASERVER-44732 Improve error when workflow has missing add-on

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              mhunter Matthew Hunter
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              6 Vote for this issue
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              11 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: