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  1. Jira Data Center
  2. JRASERVER-42802

Unable to create issue from email when the Reporter does not have permission to create an issue

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    • Resolution: Duplicate
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      Summary

      When an existing JIRA user send an email to create issue, even though the Default Reporter has been set, the issue will not be created.

      Environment

      JIRA 6.3.15
      Gmail email account

      Steps to Reproduce

      1. Create new JIRA Mail Handler to Project A, set Default reporter to admin
      2. Create new Permission Scheme, and limit Create Issue and Add Comments to jira-administrators group
      3. Create UserA as a normal user
      4. Have UserA send an email to create issue in JIRA

      Expected Results

      Issue will be created and admin will be the reporter

      Actual Results

      Email will be ignored and issue is not created in JIRA

      Notes

      libor.tvrdik1 came up with this patch: jira-mail-plugin.patch. Can we look into this ohernandez@atlassian.com?

        1. ignoredmail.png
          ignoredmail.png
          102 kB
        2. jira-mail-plugin.patch
          23 kB

              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
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                Created:
                Updated:
                Resolved: