Details
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Bug
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Resolution: Fixed
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Low
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6.4, 6.4.1, 6.4.2, 6.4.3
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6.04
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Description
Summary
Cannot add watchers via the count icon in some situations.
Steps to Reproduce
Situation #1
- Edit a field through 'inline editing';
Some fields will not cause the behavior (eg. Summary, Priority) - Click on the Watchers' count icon to add a new watcher;
- Frame will not be displayed
Situation #2
- Search for issues using the "Issue Navigator"
- Set visualization to "Detail View"
- Click on the Watchers' count icon to add a new watcher;
- Frame will not be displayed
Situation #3
- Search for issues using the Service Desk Agent's Queue
- Select any issue in the queue
- Click on the Watchers' count icon to add a new watcher;
- Frame will not be displayed
Expected Results
JIRA Should display the "Add Watchers" frame below the Watchers icon
Actual Results
No frame is displayed
Workaround
Situation #1
Simply refreshing the page gets the feature working back again.
Situation #2
Open the issue on a separate tab/window (outside the "Issue Navigator") or use the More > Watchers link.
Situation #3
Open the issue on a separate tab/window to open the View Issue screen or use the More > Watchers link.
Attachments
Issue Links
- is duplicated by
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JRASERVER-42928 Unable to manage watchers from the Service Desk Queue in JIRA 6.4.1
- Closed
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JRASERVER-43025 Manage Watcher Field Broken
- Closed
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JRASERVER-43243 View Watchers feature doesn't work with IE 9 at all
- Closed
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JRASERVER-43953 Can't view "Watchers" of a ticket after an update has been made to the ticket
- Closed
- mentioned in
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