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  1. Jira Data Center
  2. JRASERVER-42654

Email notification shows broken image when there is no default image set in gravatar

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Preconditions:
      JIRA handles users via Atlassian ID.
      Make sure that Gravatar is picked in AID Account settings and that there is no image set in Gravatar service for user.

      Steps to reproduce:

      1. Log into JIRA with Atlassian ID.
      2. Create issue.
      3. Check the inbox of your email.

      Expected Result:
      Default avatar must be shown in the email (user picked Gravatar but has no Gravatar set in Gravatar service).

      Actual Result:
      Broken avatar image is shown in the email. It seems default avatar image is not attached inline to the email.

      v6.4#64014-sha1:a67c353

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        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-44025 Avatar does not display in email notification when Allow Gravatars is set to OFF

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-42654 Email notification shows broken image when there is no default image set in gravatar

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-45967 Default Avatar is not displayed on Email Notifications

          • Low - Low priority issues
          • Closed
          clones

          JDEV-32161 Loading...

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            People

              Unassigned Unassigned
              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
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              12 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: