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  1. Jira Data Center
  2. JRASERVER-42311

Preserve embedded images and font formatting in emails to JIRA

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      When you email in to JIRA, its mail handler strips embedded images and "font" formatting from the incoming email. This results in the email in JIRA being very hard to read and use.

      As a workaround you can add the images as attachments and then use [!filename.ext] to insert it where you want it, but that's a real pain. As is manually reformatting emails to get the bolding and such back.

        1. Example.msg
          78 kB
        2. Example.png
          Example.png
          300 kB
        3. JIRA_support_2015-05-06-17-45-03.zip
          8.17 MB

            Unassigned Unassigned
            803030a2f337 Dave Truman
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              Created:
              Updated: