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  1. JIRA Server (including JIRA Core)
  2. JRASERVER-39898

Inactive user appears in dropdown selection of users to add as watcher

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    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Low
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Environment:

      OnDemand

      Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      I have a user ID that I made inactive after creating a new user and name that aligns to our naming standards. The old user name is not associated with any groups and does not have any access enabled (removed his license).

      To reproduce the problem:
      While looking at a task/issue/etc, try to add the user as a watcher. Using the auto-lookup, type in the name and then you'll see the name appear. In my instance, the example is "Sofaine", you'll see two IDs appear. The Sof4Real is the 'old' ID.

      Please ensure inactive users (those with no application access are not visible in the dropdown/selection lists.

      Note: If I select the 'old' ID, the system tells me the user has no permission to see the issue.

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              • Assignee:
                Unassigned
                Reporter:
                carl.mcphail Carl McPhail
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                Dates

                • Created:
                  Updated:
                  Resolved: