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Support Request
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Resolution: Support Request
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Low
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None
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6.1.1
The 'Attach Screenshot' action fails with the following error:
ClassNotFoundException com.atlassian.jira.screenshot.applet.ScreeshotApplet.class
The workaround is to take a screenshot using your operating system's usual method and then upload the resulting file using JIRA's 'Attach file' action.
Installing Java 6 on Chrome is not impossible as you are forced to install Java 7 and Java 6 is no longer being supported by Oracle. (Workaround described in https://confluence.atlassian.com/pages/viewpage.action?pageId=300811108 does not work)
- duplicates
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JRASERVER-31838 Attaching screenshot throws ClassNotFoundException com.atlassian.jira.screenshot.applet.ScreenshotApplet.class
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- Closed
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- relates to
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JRACLOUD-36023
Attaching screenshot throws ClassNotFoundException com.atlassian.jira.screenshot.applet.ScreenshotApplet.class
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- Closed
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