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Bug
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Resolution: Fixed
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Medium (View bug fix roadmap)
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6.1.1, 6.2.1
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6.01
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NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
See the linked issue, JRA-29228, for more details.
Also, if issue creation fails at the "Add watchers" stage, attachments won't get added. This failure to add attachments should be highlighted in a comment on the issue as well.
- causes
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JRASERVER-41831 Duplicate issues creation fails - Creating multiple issues by one Email
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- Closed
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- derived from
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JRASERVER-29228 Duplicate issues created by mail handler when the email is not processed correctly
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- Closed
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- is related to
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JRASERVER-40000 Mail handler behavior on complete/incomplete attachment processed
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- Closed
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- relates to
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JRACLOUD-35138 Duplicate issues created by mail handler on arbitrary exceptions
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- Closed
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Form Name |
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What's being addressed with this issue is duplicate issue(s) being created by mail handler on arbitrary exceptions in attachment processing.
This will work with any of built-in JIRA handlers (and 3rd party handlers that register currently processed emails with MailThreadManager).
Some additional work is done in
JRA-40000to add a comment indicating problem with attachments and correct the logging.