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Bug
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Resolution: Done
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Low
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None
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6.0.5, 6.0.6
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6
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A customer reports that Custom Message (Mail) Handler written based on the development tutorial: Custom Message (Mail) Handler for JIRA that works well for JIRA 5, isn't working for JIRA 6 due to Unable to resolve com.atlassian.jira.plugins.mail.model exception with the stack trace below:
2013-08-08 04:09:39,549 FelixDispatchQueue ERROR [osgi.container.felix.FelixOsgiContainerManage r] Framework error in bundle com.ni.apps.jira.mailhandler.MailHandler org.osgi.framework.BundleException: Unresolved constraint in bundle com.ni.apps.jira.mailhandler.Mai lHandler [127]: Unable to resolve 127.0: missing requirement [127.0] package; (package=com.atlassian .jira.plugins.mail.model) at org.apache.felix.framework.Felix.resolveBundle(Felix.java:3409) at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1584) at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887) at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor$BundleClassLoader.findClass(Bund leClassLoaderAccessor.java:69) at java.lang.ClassLoader.loadClass(ClassLoader.java:424) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at com.atlassian.jira.plugin.DefaultComponentClassManager.constructEvenIfNotEnabled(DefaultC omponentClassManager.java:133) at com.atlassian.jira.plugin.DefaultComponentClassManager.newInstance(DefaultComponentClassM anager.java:70) . . .
As we are unable to confirm whether or not this is indeed a bug, and being that it is out of Atlassian Support scope. We think it's best for developers to verify how vailid this is.
- relates to
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JRASERVER-30451 Mail Handler popup configuration seems to have lost the ability to access the 'com/atlassian/jira/plugins/mail/ServiceConfiguration' class
- Closed