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  1. Jira Data Center
  2. JRASERVER-33431

Using the "attach screenshot" applet crashes Firefox

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      For some time now using the "attach screenshot" applet crashes Firefox, the crash happens as soon as I click the menu option. I'm using JIRA (v5.1.8) Java SE 7 U21 10.21.2.11 plugin. Firefox 21.

      Using IE 10 i can get to the attach screenshot page but when I try to attach it says "Java Platform SE 7 U21 has crashed). (this could have been before I pasted not sure)

      Using Chrome it's like IE but before I paste.

            [JRASERVER-33431] Using the "attach screenshot" applet crashes Firefox

            Bugfix Automation Bot made changes -
            Minimum Version New: 5.01
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2843807 ] New: JAC Bug Workflow v3 [ 2912763 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2581213 ] New: JAC Bug Workflow v2 [ 2843807 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1536955 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2581213 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: screenshot-applet New: affects-server screenshot-applet
            Oswaldo Hernandez (Inactive) made changes -
            Component/s New: Issue - Attachments [ 11310 ]
            Component/s Original: Screenshot Applet [Deprecated] [ 12611 ]
            Labels New: screenshot-applet
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 677714 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1536955 ]
            Oswaldo Hernandez (Inactive) made changes -
            Resolution New: Obsolete [ 11 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 644442 ] New: JIRA Bug Workflow w Kanban v6 [ 677714 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 535180 ] New: JIRA Bug Workflow w Kanban v6 [ 644442 ]

              Unassigned Unassigned
              90dc848d4d66 David Hoffer
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: