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Type:
Bug
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Resolution: Obsolete
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Priority:
Low
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Component/s: Work Item - View (Internal developer use only)
The applet will load, ask you to update your JAVA plugin (even if you've previously done this), then not paste a captured screenshot. I reproduced this on the latest version of OSX and the latest version of Firefox.
The work around here: https://confluence.atlassian.com/display/JIRAKB/Unable+to+Attach+Images+Using+the+Screenshot+Applet+in+Firefox worked neither for me nor the customer.
Workaround:
Use the HTML5 version: https://marketplace.atlassian.com/plugins/com.atlassian.plugins.jira-html5-attach-images
- is related to
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- Closed
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- Closed
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