Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-31689

Cannot share issue with yourself if notifications are disabled for your own changes

XMLWordPrintable

      If an user has his preference settings not to notify them on their own changes, and they share an issue with themselves, JIRA does not send any emails.

      The share button should be independent of this setting.

      Workaround:
      You should be able to share an issue with your own user if you set JIRA to notify your own changes:

      1. Click on your username in the top right corner.
      2. Click on Profile.
      3. Click on the edit button of the Preferences section.
      4. Set My Changes to Notify me and click on update.

            [JRASERVER-31689] Cannot share issue with yourself if notifications are disabled for your own changes

            Stephane Renou added a comment -

            As a side note, would it be possible to send only only email with the whole list of targeted people, so that they all know who received the share and can answer to all of them?

            Stephane Renou added a comment - As a side note, would it be possible to send only only email with the whole list of targeted people, so that they all know who received the share and can answer to all of them?

            Stephane Renou added a comment -

            I also face the same issue, and agree that this was working previously and stopped working suddenly. As you can see in case: https://support.atlassian.com/browse/JSP-155096 Atlassian support could not reproduce the issue initially, which made it even more complex to identify.

            Stephane Renou added a comment - I also face the same issue, and agree that this was working previously and stopped working suddenly. As you can see in case: https://support.atlassian.com/browse/JSP-155096 Atlassian support could not reproduce the issue initially, which made it even more complex to identify.

            Eric Dalgliesh added a comment -

            Thanks smoelands, knowing multiple people care about bugs helps raise the priority of them.

            Eric Dalgliesh added a comment - Thanks smoelands , knowing multiple people care about bugs helps raise the priority of them.

            Deleted Account (Inactive) added a comment -

            This functionality used to work in earlier versions of JIRA. It would be great if this could be fixed as described by Alex Conde!

            Deleted Account (Inactive) added a comment - This functionality used to work in earlier versions of JIRA. It would be great if this could be fixed as described by Alex Conde!

              edalgliesh Eric Dalgliesh
              aconde Alejandro Conde Carrillo (Inactive)
              Affected customers:
              5 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: