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Suggestion
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Resolution: Won't Fix
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None
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None
NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
When commenting on existing issue, user is not able to use mention "@" when mentioning user.
As workaround
Use default JIRA Macro"<username>" where username is the Username
Example:-
- Username in JIRA = admin
- In the body of the email, type
[~admin]
- relates to
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JRACLOUD-31111 Ability to use mention as "@" in email handler in commenting existing issue
- Closed