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  1. Jira Platform Cloud
  2. JRACLOUD-31111

Ability to use mention as "@" in email handler in commenting existing issue

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    • Icon: Suggestion Suggestion
    • Resolution: Won't Fix
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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When commenting on existing issue, user is not able to use mention "@" when mentioning user.

      As workaround
      Use default JIRA Macro"<username>" where username is the Username
      Example:-

      • Username in JIRA = admin
      • In the body of the email, type 
        [~admin]

              Unassigned Unassigned
              kkok KhongMingA
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                Created:
                Updated:
                Resolved: