Ability to use mention as "@" in email handler in commenting existing issue

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    • Type: Suggestion
    • Resolution: Won't Fix
    • None
    • Component/s: None

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      When commenting on existing issue, user is not able to use mention "@" when mentioning user.

      As workaround
      Use default JIRA Macro"<username>" where username is the Username
      Example:-

      • Username in JIRA = admin
      • In the body of the email, type 
        [~admin]

            Assignee:
            Unassigned
            Reporter:
            KhongMingA
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              Created:
              Updated:
              Resolved: