IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

      If a LDAP user is watching an existing ticket AND has a custom avatar, removing this user will cause the watchlist to hang.

      Tested on JIRA: 5.1.6, 5.1.8, 5.2.2

      Steps to reproduce:
      • Setup JIRA + LDAP, doing a full sync
      • Login as a LDAP user and add an avatar to their profile
      • Watch an issue
      • Delete this user from ldap
      • Sync JIRA
      • As another user, try to check the watchlist
        • Specifically, clicking the (#) number next to Watch (under Assignee)
      • Note that JIRA just tries to load to no avail

      Screenshots for more info

      Workaround
      • Right click the (#) and open in a new tab
        OR
      • Click on More Actions > Watchers

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

                If a LDAP user is watching an existing ticket AND has a custom avatar, removing this user will cause the watchlist to hang.

                Tested on JIRA: 5.1.6, 5.1.8, 5.2.2

                Steps to reproduce:
                • Setup JIRA + LDAP, doing a full sync
                • Login as a LDAP user and add an avatar to their profile
                • Watch an issue
                • Delete this user from ldap
                • Sync JIRA
                • As another user, try to check the watchlist
                  • Specifically, clicking the (#) number next to Watch (under Assignee)
                • Note that JIRA just tries to load to no avail

                Screenshots for more info

                Workaround
                • Right click the (#) and open in a new tab
                  OR
                • Click on More Actions > Watchers

                        edalgliesh Eric Dalgliesh
                        dchan David Chan
                        Affected customers:
                        1 This affects my team
                        Watchers:
                        5 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            edalgliesh Eric Dalgliesh
                            dchan David Chan
                            Affected customers:
                            1 Vote for this issue
                            Watchers:
                            5 Start watching this issue

                              Created:
                              Updated:
                              Resolved: