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  1. Jira Data Center
  2. JRASERVER-30944

Deleting an LDAP user causes watchlist to hang

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      If a LDAP user is watching an existing ticket AND has a custom avatar, removing this user will cause the watchlist to hang.

      Tested on JIRA: 5.1.6, 5.1.8, 5.2.2

      Steps to reproduce:
      • Setup JIRA + LDAP, doing a full sync
      • Login as a LDAP user and add an avatar to their profile
      • Watch an issue
      • Delete this user from ldap
      • Sync JIRA
      • As another user, try to check the watchlist
        • Specifically, clicking the (#) number next to Watch (under Assignee)
      • Note that JIRA just tries to load to no avail

      Screenshots for more info

      Workaround
      • Right click the (#) and open in a new tab
        OR
      • Click on More Actions > Watchers

        1. 1 - testuser avatar ldap.jpg
          1 - testuser avatar ldap.jpg
          96 kB
        2. 2 - watchlist before a delete.jpg
          2 - watchlist before a delete.jpg
          38 kB
        3. 3- after testuser is deleted.jpg
          3- after testuser is deleted.jpg
          33 kB

            [JRASERVER-30944] Deleting an LDAP user causes watchlist to hang

            Eric Dalgliesh added a comment -

            This is part of the hydra-headed story of making everything in JIRA stop assuming that having a reference to a user means that that user is in the database.

            Eric Dalgliesh added a comment - This is part of the hydra-headed story of making everything in JIRA stop assuming that having a reference to a user means that that user is in the database.

            Garret Pick added a comment -

            Reported in https://support.atlassian.com/browse/JSP-145946

            Garret Pick added a comment - Reported in https://support.atlassian.com/browse/JSP-145946

              edalgliesh Eric Dalgliesh
              dchan David Chan
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: