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  1. Jira Data Center
  2. JRASERVER-29908

GreenHopper external gadgets can't be saved or inserted in Confluence page when gzip is enabled

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • None
    • 5.1.2, 5.1.3, 5.1.5
    • Dashboard & Gadgets

    • JIRA 5.1.2
      GreenHopper 6.0.2
      Confluence 4.2.12

    Description

      Steps to reproduce:

      1. Set up a application Links between JIRA 5.1.2 ( with GreenHopper 6.0.3 ) and Confluence 4.2.12.
      2. Create some issues in JIRA and create a Sprint( Greenhopper ) in JIRA.
      3. Add a new gadget call: GreenHopper Classic Project Progress
      4. Get GreenHopper Classic Project Progress's URL from the gadget.
      5. Then go to Confluence and add that URL the as a 'External Gadget'
      6. Create a page, go to Insert > Other Macro, and pick up the 'GreenHopper Classic Project Progress' and try to add that in the page.
      7. You'll see that this error will appear: "An internal server error occurred when requesting resource ."

      The following GreenHopper gadgets are affected in this manner:

      • GreenHopper Classic Project Progress
      • GreenHopper Classic Task Board

      Stacktrace

      Confluence 4.2.8 + JIRA 5.1.3 (gzip is enabled) + GH 6.0.3
      http://screencloud.net/v/AZeQ

      2012-09-28 20:23:10,619 ERROR [http-8428-6] [renderer.internal.http.HttpClientFetcher] fetch Unable to retrieve response
 -- url: /plugins/servlet/gadgets/makeRequest | userName: admin | referer: http://10.60.1.122:8428/plugins/servlet/gadgets/ifr?container=atlassian&mid=345745129472&country=GB&lang=en&view=default&view-params=%7B%22writable%22%3A%22true%22%7D&st=atlassian%3ApNt41392qudUf%2FoaBMb1XFQqRbK9U9XaH8OBdhKK33uGXZPlzxUCV6pLbsP%2BTTuTdCXCL8y9fKW0Te25VSd%2ByqCjWCnIN9Q7cdIIRHtYDUi8iHgSmrWL%2FW%2Bpi4kLHTwZp703D24fwpAkIL%2Fr1zXOHKa1NMYwuVFJSk4SC9xg4OSvY7binvjs1rg20pv5JHbxf6STHtJzcF4uZZUfdf3r1hxWJZFgF3BysGTCFc67R0dNUqJjELIOERYbLy%2Fi2rNDpgZueH3f3d%2BjZwCEYbrcWpY%2B5sWBZzWBFJmvMshan6039ptRrn%2BP3Mau2YMulvsAtb%2BNuLM0hUQlYr2SrbdUbFCLfG9sl2gHcCvvGm9LrN16LRqV&up_refresh=false&up_selectedProjectId=&up_configuredByIssue=true&up_selectedBoardId=&up_selectedIssueKey=&up_contextName=&up_assignedToMe=&up_projectOrIssue=project&up_start=0&up_currentPosition=0&up_baseUrl=&up_isConfigured=false&url=http%3A%2F%2F10.60.1.205%3A8513%2Fjira%2Frest%2Fgadgets%2F1.0%2Fg%2Fcom.pyxis.greenhopper.jira%3Agreenhopper-card-view-gadget%2Fgadgets%2Fgreenhopper-card-view.xml&libs=auth-refresh
java.io.EOFException
	at java.util.zip.GZIPInputStream.readUByte(GZIPInputStream.java:246)
	at java.util.zip.GZIPInputStream.readUShort(GZIPInputStream.java:236)
	at java.util.zip.GZIPInputStream.readHeader(GZIPInputStream.java:140)
	at java.util.zip.GZIPInputStream.<init>(GZIPInputStream.java:56)
	at java.util.zip.GZIPInputStream.<init>(GZIPInputStream.java:65)
	at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher$GzipDecompressingEntity.decorate(HttpClientFetcher.java:251)
	at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher$InputStreamDecoratingHttpEntity.getContent(HttpClientFetcher.java:232)
	at org.apache.http.conn.BasicManagedEntity.getContent(BasicManagedEntity.java:87)
	at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.makeResponse(HttpClientFetcher.java:167)
	at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.fetch(HttpClientFetcher.java:113)
	at org.apache.shindig.gadgets.http.ContentFetcherFactory.fetch(ContentFetcherFactory.java:50)
	at com.atlassian.gadgets.renderer.internal.http.TrustedAppContentFetcherFactory.fetch(TrustedAppContentFetcherFactory.java:44)
	at org.apache.shindig.gadgets.servlet.MakeRequestHandler.fetch(MakeRequestHandler.java:84)
	at org.apache.shindig.gadgets.servlet.MakeRequestServlet.doGet(MakeRequestServlet.java:55)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:52)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at org.apache.shindig.auth.AuthenticationServletFilter.callChain(AuthenticationServletFilter.java:123)
	at org.apache.shindig.auth.AuthenticationServletFilter.doFilter(AuthenticationServletFilter.java:86)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:40)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:30)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:37)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)
	at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:22)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:35)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.confluence.extra.webdav.servlet.filter.ReverseProxyFilter.doFilter(ReverseProxyFilter.java:427)
	at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:34)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:58)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:43)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:54)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
	at java.lang.Thread.run(Thread.java:662)

      Workaround

      In JIRA:
      1. Go to Administration > System > General Configuration > Edit Configuration
      2. Disable Use gzip compression > Update
      In user's or client's end

      Flush the browser cache. Otherwise the workaround won't work. To verify this, you can simply try it using Chrome's incognito mode

      Test result matrix

      Confluence Confluence GZIP JIRA JIRA GZIP FishEye GreenHopper FishEye Gadget in Confluence GreenHopper Gadget in Confluence
      4.3 v5.1.3#782 2.7.10 6.0.3
      4.3 v5.1.3#782 2.7.10 6.0.3
      4.2.8 v5.1.3#782 2.7.10 6.0.3
      4.2.8 v5.1.3#782 2.7.10 6.0.3
      4.2.8 v5.1.3#782 2.7.10 6.0.3
      4.2.8 v5.1.3#782 2.7.10 6.0.3
      4.2.8 v5.1.5#784 2.7.10 6.0.3
      4.2.8 v5.1.5#784 2.7.10 6.0.3
      4.2.8 v5.1.5#784 2.7.10 6.0.3
      4.2.8 v5.1.5#784 2.7.10 6.0.3
      4.3 v5.1.5#784 2.7.10 6.0.3
      4.3 v5.1.5#784 2.7.10 6.0.3
      4.3 v5.1.5#784 2.7.10 6.0.3
      4.3 v5.1.5#784 2.7.10 6.0.3
      Test notes
      • Confluence <-> JIRA = AppLink
      • JIRA <-> FishEye = AppLink
      • Each Atlassian app is located in different machine/box
      • All mentioned gadgets can be added in JIRA without any problem
      • Problem only occured when adding the gadget in Confluence, it can't be saved in the macro browser. For gadgets that has been added in Confluence, it'll still appear without any problem.
      • When GZIP is disabled in JIRA. Problem will not occur. This requires flushing browser cache. Force refresh through Shift+ReloadButton doesn't work for some reason. You need to flush it manually. Or simply try with Chrome Incognito mode to see the result. re: JRA-28930
      • When GZIP is enabled in JIRA. Problem will occur straight away without having to flush browser cache. re: JRA-28930
      • For some reason the java.io.EOFException stacktrace will only be thrown once.

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-29795 Gadgets can't be added or saved in Confluence page when gzip is enabled

          • Low - Low priority issues
          • Closed
          is caused by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-28930 EOFException when requesting /plugins/servlet/gadgets/makeRequest to get resource which returns no content - only when GZIP is enabled

          • Low - Low priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-32229 Unable to Insert JIRA Issues Calendar Gadget to Confluence Page (Internal Server Error)

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-29795 Gadgets can't be added or saved in Confluence page when gzip is enabled

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-32229 Unable to Insert JIRA Issues Calendar Gadget to Confluence Page (Internal Server Error)

          • Low - Low priority issues
          • Closed
          mentioned in

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              Unassigned Unassigned
              wzanchet William Zanchet (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: