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Bug
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Resolution: Fixed
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Medium (View bug fix roadmap)
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5.0.7, 5.1.7, 5.2.1, 5.2.3, 5.2.11, 6.0
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5
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NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Problem:
When accessing an issue in JIRA, the Attachment web panel failed to load. Attached SSS_test.jpg is the same jpg file that triggered rendering error on JRA-17036:
Error rendering 'com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'. Please contact your JIRA administrators.
Workaround:
This problem occurs due to data inconsistency in the database, please see the instructions in this KB article on how to fix it.
There is also this bug with the same error, but different stacktrace error and to which the KB does not apply.
- is duplicated by
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- Closed
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- Closed
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JRASERVER-29106 Better messaging when there is an error in rendering attachment web panel
- Closed
- relates to
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- Closed
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- Closed
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- Closed
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- causes
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JSP-165460 Loading...
- mentioned in
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- was cloned as
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| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JRASERVER-29357] Error in attachmentmodule when some files is attached
| Remote Link | Original: This issue links to "Page (Atlassian Documentation)" [ 59046 ] |
| Minimum Version | New: 5 |
| Workflow | Original: JAC Bug Workflow v2 [ 2829312 ] | New: JAC Bug Workflow v3 [ 2921350 ] |
| Status | Original: Resolved [ 5 ] | New: Closed [ 6 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2547294 ] | New: JAC Bug Workflow v2 [ 2829312 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1519120 ] | New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2547294 ] |
| Description |
Original:
h4. Problem:
When accessing an issue in JIRA, the Attachment web panel failed to load. Attached SSS_test.jpg is the same jpg file that triggered rendering error on JRA-17036: {noformat} Error rendering 'com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'. Please contact your JIRA administrators. {noformat} h4. Workaround: This problem occurs due to data inconsistency in the database, please see the instructions in this [KB article|https://confluence.atlassian.com/display/JIRAKB/%27com.atlassian.jira.jira-view-issue-plugin%3Aattachmentmodule%27+Error+Appears+in+the+Issue+View+Screen] on how to fix it. There is also [this bug|https://jira.atlassian.com/browse/JRA-35237] with the same error, but different stacktrace error and to which the KB does not apply. |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-29357]. {panel} h4. Problem: When accessing an issue in JIRA, the Attachment web panel failed to load. Attached SSS_test.jpg is the same jpg file that triggered rendering error on JRA-17036: {noformat} Error rendering 'com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'. Please contact your JIRA administrators. {noformat} h4. Workaround: This problem occurs due to data inconsistency in the database, please see the instructions in this [KB article|https://confluence.atlassian.com/display/JIRAKB/%27com.atlassian.jira.jira-view-issue-plugin%3Aattachmentmodule%27+Error+Appears+in+the+Issue+View+Screen] on how to fix it. There is also [this bug|https://jira.atlassian.com/browse/JRA-35237] with the same error, but different stacktrace error and to which the KB does not apply. |
| Link |
New:
This issue relates to |
| Labels | Original: affects-server jira_support_backlog_pa st10 | New: affects-cloud affects-server jira_support_backlog_pa st10 |
| Labels | Original: jira_support_backlog_pa st10 | New: affects-server jira_support_backlog_pa st10 |
| Workflow | Original: JIRA Bug Workflow w Kanban v6 [ 668325 ] | New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1519120 ] |