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  1. Jira Data Center
  2. JRASERVER-28710

Race condition in quick-create causes duplicate issues to be created

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    • 5
    • Severity 2 - Major
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      Atlassian Update – 06 December 2017

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.
      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 06 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

    Description

      I've been hitting this for months but only just now managed to reliably reproduce it.

      0) Use Slo-Mo set to 2000ms
      1) Bring up quick-create
      2) Fill in all mandatory fields
      3) Type an @mention in the description field and click create before the autocomplete response to the mention returns.

      At this point, the issue is created in the background, a confirmation dialog will be just discernable behind the quick-create window which remains open, and there's no clear indication that the issue was created.

      4) Click "Create".

      The quick-create window closes, it shows the issue key for the second issue that was created, and the user doesn't know that two issues were created.

      ------

      This can be tricky to repro, please do not close this as "Cannot Repro" without chatting with me first.

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              Unassigned Unassigned
              pwyatt Penny Wyatt (On Leave to July 2021)
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              Dates

                Created:
                Updated:
                Resolved: