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  1. Jira Data Center
  2. JRASERVER-28613

Error Translating Issue Status with more than 255 characters of description

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Details

    • 4.04
    • 1
    • Severity 3 - Minor
    • Hide
      Atlassian Update – 24 Aug 2018

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Won't Fix.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 24 Aug 2018 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Won't Fix . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      I have tested JIRA version 4.4.3, 4.4.5 and 5.0.5 and found that JIRA throws an error while translating status with if description string exceeds 255 characters.

      Step to reproduce:

      1. Log in as a user with the JIRA Administrators global permission.
      2. Go to Administration>Statuses
      3. Add a new status and make it's description more than 255 character
      4. Click "Translate"
      5. Copy Status name and description set and paste to the relevant Name and Description text field
      6. Select any Language from "View Language Translations", click Update
      7. JIRA will throw an error as the attached 'Error translating status.png'

      Notes

      This bug not only affects Status translation, but also affects other translations e.g. Resolutions and Custom Fields. If this is gonna be fixed, the followings should be fixed altogether:

        On top of that, there's a Suggestion that the Description field should be converted to a textarea instead, similar to the one in Announcement Banner, for better visibility (see JRASERVER-67635).

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              Unassigned Unassigned
              skhanam Shapla Khanam [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: