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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 5.0, 5.2.4
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Component/s: Email notifications
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Environment:
Standalone Linux JRE 1.6.0_26-b03 (included with JIRA)
Email server is Exchange 2010 SP2
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5
Emails end up in error queue. Users receives multiple endless notifications until error queue is purged. Email is sent but JIRA does not believe it was. Outbound mail log shows:
2012-03-23 14:24:33,050 ERROR [FHP-MAIL-BLD] Sending mailitem To='xxx@company.com' Subject='(HLP-18617) Account disabled' From='null' FromName='XXX (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' ServiceRunner Mail Queue Service Error occurred in sending e-mail: To='xxx@company.com' Subject='(HLP-18617) Account disabled' From='null' FromName='XXX (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:183) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:38) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:28) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2153) at com.sun.mail.smtp.SMTPTransport.close(SMTPTransport.java:1186) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:162) ... 8 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89) at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2131) ... 10 more
- relates to
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JRASERVER-44549 Duplicate Notifications when Read Time Out occurs
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- Closed
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JST-155101 Loading...
- was cloned as
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JRASERVER-67825 Outgoing mail: Read timed out results in duplicate notifications
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- Closed
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