Service Name already in use during install

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Low
    • None
    • Affects Version/s: 4.3.2, 4.3.3
    • Component/s: Installation
    • Environment:

      4.3.3 Standalone, on Windows Server 2008 R2 SP1.

    • 4.03

      When installing JIRA and selecting to install a service, it installs the service with the name of "Apache Tomcat 6" now instead of naming it according to the name you specify during installation as it did previously. I first noticed this when installing 4.3.2, and so i have 4.3.2 already installed, then i tried to install 4.3.3 in parallel and it errors during the service install with the following error:

      [2011-05-13 09:52:14] [info] Service JIRA130511095110 name Apache Tomcat 6
      [2011-05-13 09:52:14] [error] The name is already in use as either a service name or a service display name.

      So, i can not install multiple versions on the same server in order to test anymore. This will also effect upgradability down the road if that is what the service is named.

      I know that it is possible to install the service manually, however, it is much easier to have the windows installer install it for us. Also, to install a service manually, it is required to have a JDK installed, and there is no other reason for us to install a JDK, so i would prefer to not install it if i don't need to.

      Can this please be looked into and reverted to the previous method of installing the service used in 4.2.4 and earlier versions? Thanks.

            Assignee:
            Unassigned
            Reporter:
            Adam Barylak
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              Created:
              Updated:
              Resolved: