Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-24344

Deleted user in Crowd creates trouble in Jira when the user have tasks assigned

      We use Crowd for external user management.
      Yesterday I removed a user in Crowd that resigned his position.
      At least one issue in Jira was assigned to this user.

      When we try to edit the issue assigned to the no-longer-existing-user, Jira throws server error (see attached file).

      I believe Jira should disable the user but not delete it?

            [JRASERVER-24344] Deleted user in Crowd creates trouble in Jira when the user have tasks assigned

            Hi ivar.sonstabo@bouvet.no,

            I have also removed your logs from this issue as this ticket is public and available to anyone.

            Regards,

            Oswaldo Hernández.
            JIRA Bugmaster.
            [Atlassian].

            Oswaldo Hernandez (Inactive) added a comment - Hi ivar.sonstabo@bouvet.no , I have also removed your logs from this issue as this ticket is public and available to anyone. Regards, Oswaldo Hernández. JIRA Bugmaster. [Atlassian] .

            Confirmed to not be reproducible anymore.

            The user stays in JIRA as "inactive" and editing the issue works fine.

            Regards,

            Oswaldo Hernández.
            JIRA Bugmaster.
            [Atlassian].

            Oswaldo Hernandez (Inactive) added a comment - Confirmed to not be reproducible anymore. The user stays in JIRA as "inactive" and editing the issue works fine. Regards, Oswaldo Hernández. JIRA Bugmaster. [Atlassian] .

              Unassigned Unassigned
              39ec62ae228f Ivar
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: