Attach Screen shot doesn't works in Firefox 4 MAC OS version

XMLWordPrintable

    • Type: Bug
    • Resolution: Duplicate
    • Priority: Low
    • None
    • Affects Version/s: 4.3, 4.3.1
    • Component/s: None
    • Environment:

      MAC OS 10.6.7
      JIRA 4.3.x

    • 4.03

      Step to reproduce

      1. Install Firefox 4 in MAC OS 10.6.7
      2. Attach a screenshot via More Action>Attach Screenshot in a issue screen.
      3. A pop up box from JAVA request user to update JAVA version to latest version using Sotfware Update feature.
      4. JAVA version is up to date for the moment this report filed (build 1.6.0_24-b07-334-10m3326), hence this function is not useable.
      5. For more detail refer to the attached screenshot.

      Finding

      • Tested Firefox 4 in other OS ( WIN XP ), no problem reported.
      • Tested with Firefox 3.6.x, no problem.
      • Only happen specific to Firefox 4 in MAC OS.

      Workaround

      1. Firefox 4 is currently not supported, please use Firefox 3.6.x or other supported browsers.

        1. attach_screenshot.png
          408 kB
          Gan VoonKiat

            Assignee:
            Unassigned
            Reporter:
            Gan VoonKiat (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            0 Start watching this issue

              Created:
              Updated:
              Resolved: