Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-22011

Exception is thrown when trying to upload GIF file as Avatar

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    • Severity 3 - Minor
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      Atlassian Update – 16 November 2017

      Hi everyone,

      The issue has not collected enough votes, watches, comments or support cases during it's lifetime. In this sense overal interest in the reported problem is low.
      Jira team is focusing on bigger and more impactful issues at the moment and we are not likely to look at the current bug soon. Therefore I'm resolving the issue as Timed Out.

      Atlassian will continue to watch issue for the further updates, so please don't hesitate to share your feedback in the issue comments.

      Cheers,
      Ignat Alexeyenko
      Jira bugmaster.

      Show
      Atlassian Update – 16 November 2017 Hi everyone, The issue has not collected enough votes, watches, comments or support cases during it's lifetime. In this sense overal interest in the reported problem is low. Jira team is focusing on bigger and more impactful issues at the moment and we are not likely to look at the current bug soon. Therefore I'm resolving the issue as Timed Out . Atlassian will continue to watch issue for the further updates, so please don't hesitate to share your feedback in the issue comments. Cheers, Ignat Alexeyenko Jira bugmaster. 

      http://localhost:8080/secure/project/AvatarPicker!upload.jspa [500ErrorPage.jsp] Exception caught in 500 page Unexpected block type 0!
javax.imageio.IIOException: Unexpected block type 0!
	at com.sun.imageio.plugins.gif.GIFImageReader.readMetadata(GIFImageReader.java:722)
	at com.sun.imageio.plugins.gif.GIFImageReader.read(GIFImageReader.java:794)
	at javax.imageio.ImageIO.read(ImageIO.java:1422)
	at javax.imageio.ImageIO.read(ImageIO.java:1282)
	at com.atlassian.core.util.thumbnail.Thumber.getImage(Thumber.java:270)

      Some GIF files trigger this bug.
      I found a bug report of this error on SUN Bug Database: http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6358674

      As this is a know bug of Java (since 2005 according to SUN Bug Database), JIRA could better handle this exception and show a more graceful message instead of exploding an exception on the screen!

      I'm also attaching a GIF file that triggers the exception.

      Workaround

      Convert the GIF file to another format like JPEG or PNG.

        1. nyl_slg_logo.gif
          nyl_slg_logo.gif
          3 kB

            [JRASERVER-22011] Exception is thrown when trying to upload GIF file as Avatar

            Bugfix Automation Bot made changes -
            Minimum Version New: 4
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2840209 ] New: JAC Bug Workflow v3 [ 2916742 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2590278 ] New: JAC Bug Workflow v2 [ 2840209 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1521476 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2590278 ]
            Ignat (Inactive) made changes -
            Current Status Original: {panel:title=Atlassian Update – 16 November 2017|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}
            Hi everyone,

            The issue has not collected enough votes, watches, comments or support cases during it's lifetime. In this sense overal interest in the reported problem is low.
            Jira team is focusing on [bigger and more impactful issues at the moment|https://jira.atlassian.com/secure/RapidView.jspa?rapidView=2290&tab=filter] and we are not likely to look at the current bug soon. Therefore I'm resolving the issue as *Timed Out*.

            Atlassian will continue to watch issue for the further updates, so please don't hesitate to share your feedback in the issue comments.

            Cheers,
            Ignat Alexeyenko
            Jira bugmaster.
            {panel}             		New: {panel:title=Atlassian Update – 16 November 2017|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}
            Hi everyone,

            The issue has not collected enough votes, watches, comments or support cases during it's lifetime. In this sense overal interest in the reported problem is low.
            Jira team is focusing on [bigger and more impactful issues at the moment|https://jira.atlassian.com/secure/RapidBoard.jspa?rapidView=2290] and we are not likely to look at the current bug soon. Therefore I'm resolving the issue as *Timed Out*.

            Atlassian will continue to watch issue for the further updates, so please don't hesitate to share your feedback in the issue comments.

            Cheers,
            Ignat Alexeyenko
            Jira bugmaster.
            {panel}
            Ignat (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Verified [ 10005 ] New: Resolved [ 5 ]
            Ignat (Inactive) made changes -
            Current Status New: {panel:title=Atlassian Update – 16 November 2017|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}
            Hi everyone,

            The issue has not collected enough votes, watches, comments or support cases during it's lifetime. In this sense overal interest in the reported problem is low.
            Jira team is focusing on [bigger and more impactful issues at the moment|https://jira.atlassian.com/secure/RapidView.jspa?rapidView=2290&tab=filter] and we are not likely to look at the current bug soon. Therefore I'm resolving the issue as *Timed Out*.

            Atlassian will continue to watch issue for the further updates, so please don't hesitate to share your feedback in the issue comments.

            Cheers,
            Ignat Alexeyenko
            Jira bugmaster.
            {panel}
            Labels Original: affects-server New: affects-server low-interest obsolete old-affect-version
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Confluence Escalation Bot (Inactive) made changes -
            Support reference count New: 2

              Unassigned Unassigned
              tsantos Thiago Auler dos Santos [Atlassian]
              Affected customers:
              1 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: