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If the problem persists, contact your Jira admin.
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Some of our customers believe that JIRA should implement a similar functionality to the Confluence one - CONF-11554.

      The standard 500/server error page displays large amounts of information about the server. While this is very convenient for troubleshooting, it's a problem in environments where security is a major concern and it's important to provide as little information as possible to potential attackers.
      We can, and currently have to, ask customers to customise 500page.jsp themselves. However, it should be easy enough for us to include an alternative version which simply shows the following:

      CONFLUENCE
      System Error
      A system error has occurred - our apologies!

      Please contact your Confluence administrator to create a support issue on our support system at http://support.atlassian.com with the following information:

      1. a description of your problem and what you were doing at the time it occurred
      2. attach the application server log file (if possible).

      WORKAROUND:

      If you want to remove information from 500 page, follow this guide:
      https://confluence.atlassian.com/display/JIRAKB/Remove+information+from+the+500+page

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

                Some of our customers believe that JIRA should implement a similar functionality to the Confluence one - CONF-11554.

                The standard 500/server error page displays large amounts of information about the server. While this is very convenient for troubleshooting, it's a problem in environments where security is a major concern and it's important to provide as little information as possible to potential attackers.
                We can, and currently have to, ask customers to customise 500page.jsp themselves. However, it should be easy enough for us to include an alternative version which simply shows the following:

                CONFLUENCE
                System Error
                A system error has occurred - our apologies!

                Please contact your Confluence administrator to create a support issue on our support system at http://support.atlassian.com with the following information:

                1. a description of your problem and what you were doing at the time it occurred
                2. attach the application server log file (if possible).

                WORKAROUND:

                If you want to remove information from 500 page, follow this guide:
                https://confluence.atlassian.com/display/JIRAKB/Remove+information+from+the+500+page

                        Unassigned Unassigned
                        bdziedzic Bogdan Dziedzic [Atlassian]
                        Votes:
                        15 Vote for this issue
                        Watchers:
                        26 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            bdziedzic Bogdan Dziedzic [Atlassian]
                            Votes:
                            15 Vote for this issue
                            Watchers:
                            26 Start watching this issue

                              Created:
                              Updated:
                              Resolved: