Hi,

The notification for 'Issue commented' can be a little confusing.

To minimize the amount of notifications being sent from JIRA,we use the following rule of thumb:

"Any comment that's added, will result in a notification to the current/new assignee."

This works fine if you add a comment seperately, but not if you add a comment when performing an issue operation like Assigning the issue. In the latter case only a 'Issue Assigned' Notification is being sent.

This confuses users in pour scenario.

I think it would be an improvement to also sent an 'Issue Commented' Notification in this case.

If you think this would be over the top (too much), you could select those recipients for the 'Issue Commented' notification if they didn't already receive the 'Issue assigned' mail (which includes the new comment already). You could also add the recicipients from the 'notification scheme-issue commented' to the recipients of the 'Issue Assigned' Notificiation mail, but this could cause confusion because of the e-mail subject.

Please share your thoughts on this.