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Details

Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 3.13.2
Affects Version/s: 3.13
Component/s: Installation
Labels:

Introduced in Version:
3.13
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

There is an error message displayed ('command' is not recognized as an internal or external command, operable program or batch file.) when installing JIRA service manually in Windows 2008 64-bits edition. For example:

C:\Program Files (x86)\JIRA-Enterprise-3.13\bin>service.bat install JIRA
Installing the service 'JIRA' ...
Using CATALINA_HOME: C:\Program Files (x86)\JIRAJIRA-Enterprise-3.13
Using CATALINA_BASE: C:\Program Files (x86)\JIRAJIRA-Enterprise-3.13
Ignoring JAVA_HOME: C:\Progra~2\Java\jdk1.6.0_10
Using JVM: C:\Program Files (x86)\JIRAJIRA-Enterprise-3.13\jre\bin\server\jvm.dll
'command' is not recognized as an internal or external command,
operable program or batch file.
The service 'JIRA' has been installed.

The error message is caused by the 'command /c' statement in bin/permgenservice.bat file. By referring to this page, "command" command is a 16-bits command interpreter and it is not recognizable in Windows server 2008 64-bits edition.

Attachments

Issue Links

relates to

JRASERVER-15262 Windows installer doesn't allow to install JIRA service as windows service on Windows 2008

Closed

JRASERVER-21793 Service Setup fails to install JIRA as Service on Windows 2008

Closed

Activity

People

Assignee:: Michael Tokar

Reporter:: Chai Ying Chan [Atlassian]

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 30/Oct/2008 8:16 AM

Updated:: 27/Mar/2019 11:53 PM

Resolved:: 26/Nov/2008 5:16 AM

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