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  1. Jira Data Center
  2. JRASERVER-15884

Error when installing JIRA service manually in Windows 2008

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      There is an error message displayed ('command' is not recognized as an internal or external command, operable program or batch file.) when installing JIRA service manually in Windows 2008 64-bits edition. For example:


      C:\Program Files (x86)\JIRA-Enterprise-3.13\bin>service.bat install JIRA
Installing the service 'JIRA' ...
Using CATALINA_HOME: C:\Program Files (x86)\JIRAJIRA-Enterprise-3.13
Using CATALINA_BASE: C:\Program Files (x86)\JIRAJIRA-Enterprise-3.13
Ignoring JAVA_HOME: C:\Progra~2\Java\jdk1.6.0_10
Using JVM: C:\Program Files (x86)\JIRAJIRA-Enterprise-3.13\jre\bin\server\jvm.dll
'command' is not recognized as an internal or external command,
operable program or batch file.
The service 'JIRA' has been installed.

      The error message is caused by the 'command /c' statement in bin/permgenservice.bat file. By referring to this page, "command" command is a 16-bits command interpreter and it is not recognizable in Windows server 2008 64-bits edition.

              mtokar Michael Tokar
              cychan Chai Ying Chan [Atlassian]
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