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Suggestion
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Resolution: Duplicate
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Currently when an issue changes workflow, a change item is added, eg.:
Support Workflow - awaiting fix branch - v.23 | Support Workflow v.20 |
I think this is not a good idea.
Conceptually: the workflow belongs to the project/issue type, not individual issues. Why log changes of applicable workflow, and not change of applicable permission scheme, notification scheme, or issue type scheme?
In practice: there are various disadvantages:
- Messing with the issue history causes the 'Updated' date to be changed. Lots of people already complained about this and we 'fixed' it (
JRA-7831). - It simply fills the change history with useless information.
- It is a very mild form of security leak. When creating a workflow I never expected its name to be visible to customers.
- it appears in email notifications when issues are moved to a project with a different workflow. Eg. here is a support notification that went to a customer:
[ https://support.atlassian.com/browse/CSP-18798?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] Jeff Turner moved JST-172 to CSP-18798: --------------------------------------- Customer Status: Unknown Workflow: Support Workflow v.20 (was: Support Workflow - awaiting fix branch - v.23) Key: CSP-18798 (was: JST-172) Project: Confluence Support (was: JIRA Studio Support) ...
The workflow change is just confusing and irrelevant to customers.
So overall, logging the workflow change is a bad idea in concept and also in practice.
- duplicates
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JRASERVER-11085 Change History should not show workflow changes
- Gathering Interest
- is superseded by
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JRASERVER-14958 Do not include Workflow change items in notification e-mails
- Closed
- mentioned in
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