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  1. Jira Data Center
  2. JRASERVER-14573

Document that ccassignee flag of CreateOrCommentHandler does not work for issue updates

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    Description

      Hello,

      http://www.atlassian.com/software/jira/docs/latest/services.html#messagehandlers

      There is a ccassignee flag that you can set so that the email address on cc: of the message sent to JIRA becomes the issue's assignee. This works correctly when creating a new issue (CreateIssueHandler) but does not work when commenting on an existing issue (CreateOrCommentHandler). In case you send a message to JIRA with the subject containing an existing issue's ID, the comment gets posted but the assigneee does not change.

      Is it possible to fix this?

      regards,

      Neeraj

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        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-5123 Create Issue handler incorrectly assigns to cc:

          • Medium - Medium priority issues
          • Closed

          Support Request - Issue that is likely specific to the installation JRASERVER-6474 email generates issue assigned to invalid user

          • Low - Low priority issues
          • Closed

          Suggestion - JRASERVER-5556 Allow 'Cc the assignee' feature in CreateIssueHandler to be turned off

          • Closed

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              alui Andrew
              jhanji@imahima.com Neeraj Jhanji
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