Some emails contain strangely named attachements that causes the CreateOrCommentHandler to fail and retry consuming the email for ever, creating a new entry each time.

The following stackfest unveil the drama in its full extent!

Cheers,
David

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09:58:12,299 INFO [MailUtils] Exception getting the content type of message - probably not of type 'String'javax.mail.internet.MimeMultipart
09:58:12,815 INFO [CreateIssueHandler] Issue SALXE-1272 created
09:58:12,893 WARN [DefaultAttachmentManager] Creating attachment without a file. Aborting
09:58:13,049 ERROR [DefaultAttachmentManager] Could not move (or copy) attachment from C:\WINDOWS\TEMP\tempattach39525dat to e:\jira\data\attachment\SALXE\SALXE-1272\11507_mdsefc?a2125;MATT10CC18881P525527B525530S0: java.io.FileNotFoundException: e:\jira\data\attachment\SALXE\SALXE-1272\11507_mdsefc?a2125;MATT10CC18881P525527B525530S0 (The filename, directory name, or volume label syntax is incorrect)
java.io.FileNotFoundException: e:\jira\data\attachment\SALXE\SALXE-1272\11507_mdsefc?a2125;MATT10CC18881P525527B525530S0 (The filename, directory name, or volume label syntax is incorrect)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
at com.atlassian.core.util.FileUtils.copyFile(FileUtils.java:62)
at com.atlassian.jira.issue.managers.DefaultAttachmentManager.createAttachmentOnDisk(DefaultAttachmentManager.java:230)
at com.atlassian.jira.issue.managers.DefaultAttachmentManager.createAttachment(DefaultAttachmentManager.java:205)
at com.atlassian.jira.issue.managers.DefaultAttachmentManager.createAttachment(DefaultAttachmentManager.java:214)
at com.atlassian.jira.service.util.handler.AbstractMessageHandler.createAttachmentWithPart(AbstractMessageHandler.java:297)
at com.atlassian.jira.service.util.handler.AbstractMessageHandler.handleMultipart(AbstractMessageHandler.java:253)
at com.atlassian.jira.service.util.handler.AbstractMessageHandler.createAttachmentsForMessage(AbstractMessageHandler.java:202)
at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:194)
at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:117)
at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:184)
at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67)
at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48)
at org.quartz.core.JobRunShell.run(JobRunShell.java:191)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
09:58:13,049 ERROR [AbstractMessageHandler] Exception while creating attachment for issue SALXE-1272: com.atlassian.jira.web.util.AttachmentException: Could not move (or copy) attachment from C:\WINDOWS\TEMP\tempattach39525dat to e:\jira\data\attachment\SALXE\SALXE-1272\11507_mdsefc?a2125;MATT10CC18881P525527B525530S0: java.io.FileNotFoundException: e:\jira\data\attachment\SALXE\SALXE-1272\11507_mdsefc?a2125;MATT10CC18881P525527B525530S0 (The filename, directory name, or volume label syntax is incorrect)
com.atlassian.jira.web.util.AttachmentException: Could not move (or copy) attachment from C:\WINDOWS\TEMP\tempattach39525dat to e:\jira\data\attachment\SALXE\SALXE-1272\11507_mdsefc?a2125;MATT10CC18881P525527B525530S0: java.io.FileNotFoundException: e:\jira\data\attachment\SALXE\SALXE-1272\11507_mdsefc?a2125;MATT10CC18881P525527B525530S0 (The filename, directory name, or volume label syntax is incorrect)
at com.atlassian.jira.issue.managers.DefaultAttachmentManager.createAttachmentOnDisk(DefaultAttachmentManager.java:240)
at com.atlassian.jira.issue.managers.DefaultAttachmentManager.createAttachment(DefaultAttachmentManager.java:205)
at com.atlassian.jira.issue.managers.DefaultAttachmentManager.createAttachment(DefaultAttachmentManager.java:214)
at com.atlassian.jira.service.util.handler.AbstractMessageHandler.createAttachmentWithPart(AbstractMessageHandler.java:297)
at com.atlassian.jira.service.util.handler.AbstractMessageHandler.handleMultipart(AbstractMessageHandler.java:253)
at com.atlassian.jira.service.util.handler.AbstractMessageHandler.createAttachmentsForMessage(AbstractMessageHandler.java:202)
at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:194)
at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:117)
at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:184)
at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67)
at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48)
at org.quartz.core.JobRunShell.run(JobRunShell.java:191)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
09:58:13,049 ERROR [CreateIssueHandler] Could not create issue!
java.io.IOException: Could not move (or copy) attachment from C:\WINDOWS\TEMP\tempattach39525dat to e:\jira\data\attachment\SALXE\SALXE-1272\11507_mdsefc?a2125;MATT10CC18881P525527B525530S0: java.io.FileNotFoundException: e:\jira\data\attachment\SALXE\SALXE-1272\11507_mdsefc?a2125;MATT10CC18881P525527B525530S0 (The filename, directory name, or volume label syntax is incorrect)
at com.atlassian.jira.service.util.handler.AbstractMessageHandler.createAttachmentWithPart(AbstractMessageHandler.java:312)
at com.atlassian.jira.service.util.handler.AbstractMessageHandler.handleMultipart(AbstractMessageHandler.java:253)
at com.atlassian.jira.service.util.handler.AbstractMessageHandler.createAttachmentsForMessage(AbstractMessageHandler.java:202)
at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:194)
at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:117)
at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:184)
at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67)
at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48)
at org.quartz.core.JobRunShell.run(JobRunShell.java:191)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)