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  1. Jira Data Center
  2. JRASERVER-10825

POP/IMAP service: JIRA loses HTML part of some (multipart/related) emails

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    Description

      If JIRA is configured to create/comment issues from email, and encounters a mixed HTML/image email with a MIME part:

      Content-Type: multipart/related;
    type="text/html"

      Then JIRA will fail to parse the HTML part of the email, and logs this:

      2006-08-10 14:43:50,452 WARN [jira.issue.managers.DefaultAttachmentManager] Creating attachment without a file. Aborting

      Here are the headers from an email:

      X-MimeOLE: Produced By Microsoft Exchange V6.5.7226.0^M
MIME-Version: 1.0^M
Content-Type: multipart/related;^M
        type="text/html";^M
        boundary="----_=_NextPart_001_01C6BB93.375A48EB"^M
.....

This is a multi-part message in MIME format.^M
^M
------_=_NextPart_001_01C6BB93.375A48EB^M
Content-Type: text/html;^M
        charset="iso-8859-1"^M
Content-Transfer-Encoding: quoted-printable^M
^M
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =^M
....

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        Issue Links

          causes

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-12525 Emails containing attachments with non-ASCII names lost

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-12530 Renamed email attachments lose extension

          • Medium - Medium priority issues
          • Closed
          is related to

          Suggestion - JRASERVER-12534 JIRA fails to add attachments with long filenames from RFC 2231-compliant mail clients

          • Closed

          Suggestion - JRASERVER-6094 Email created task with email attachments.

          • Gathering Interest
          was cloned as

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-15133 "message" type attachments get lost when creating issues from emails

          • Medium - Medium priority issues
          • Closed

          Suggestion - JRASERVER-10827 Improve parsing of multipart (HTML) emails

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              7ee5c68a815f Jeff Turner
              Votes:
              15 Vote for this issue
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              30 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: