REST API for the Form /jira/forms/cloud/ returns the empty response for the Jira Softwere Forms.

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    • Type: Bug
    • Resolution: Won't Fix
    • Priority: High
    • Component/s: Forms - Preview
    • None
    • Severity 2 - Major

      Issue Summary

      REST API for the Form /jira/forms/cloud/{cloudId}/project/{projectIdOrKey}/form returns the empty response for the Jira Software Forms.

      Steps to Reproduce

      1. Create a Form in Jira Software
      2. Create a Form in JSM
      3. Execute the REST API on Jira Software Project - jira/forms/cloud/{cloudId}/project/{projectIdOrKey}/form

      to get the "Form ID" which will be used in another REST API for Form Template.

      1. It returns the EMPTY response for Jira (Form)
      2. I returns the correct Response for the JSM.

      Expected Results

      As per the REST API document, this API should work for all Jira Service Management, Jira Software, and Jira Work Management.
      Should return the Jira form template metadata.

      As this API returns the FormID, there isn't any alternative REST API to get the Jira Form ID, users can't use the other REST endpoints - 

      GET/project/{projectIdOrKey}/form/{formId}

      PUT/project/{projectIdOrKey}/form/{formId}

      DEL/project/{projectIdOrKey}/form/{formId}

      Actual Results

      It is returning Empty response with HTTP 200 in Jira Software.

      Workaround

      Currently there is no known workaround for this behaviour. A workaround will be added here when available

        1. Jira.png
          37 kB
          Sachin
        2. JSM.png
          68 kB
          Sachin

              Assignee:
              Unassigned
              Reporter:
              Sachin
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: