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Type:
Bug
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Resolution: Won't Fix
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Priority:
High
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Component/s: Forms - Preview
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None
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Severity 2 - Major
Issue Summary
REST API for the Form /jira/forms/cloud/{cloudId}/project/{projectIdOrKey}/form returns the empty response for the Jira Software Forms.
Steps to Reproduce
- Create a Form in Jira Software
- Create a Form in JSM
- Execute the REST API on Jira Software Project - jira/forms/cloud/{cloudId}/project/{projectIdOrKey}/form
to get the "Form ID" which will be used in another REST API for Form Template.
- It returns the EMPTY response for Jira (Form)

- I returns the correct Response for the JSM.

Expected Results
As per the REST API document, this API should work for all Jira Service Management, Jira Software, and Jira Work Management.
Should return the Jira form template metadata.
As this API returns the FormID, there isn't any alternative REST API to get the Jira Form ID, users can't use the other REST endpoints -
GET/project/{projectIdOrKey}/form/{formId}
PUT/project/{projectIdOrKey}/form/{formId}
DEL/project/{projectIdOrKey}/form/{formId}
Actual Results
It is returning Empty response with HTTP 200 in Jira Software.
Workaround
Currently there is no known workaround for this behaviour. A workaround will be added here when available
- mentioned in
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