Attachment previews are sometimes unavailable for work items created via automation rule

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    • 6
    • Severity 3 - Minor
    • 2
    • Warranty

      Issue Summary

      Attachment previews are sometimes unavailable for work items created via automation rule.

      Steps to Reproduce

      1. Have an automation rule that creates a work item that copies the attachment and description fields from the trigger work item. A sample screenshot is shown below:
      2. Run the rule to create a new work item.

      Expected Results

      Work item created with attachment successfully previewed in the Description field.

      Actual Results

      Attachment previews are unavailable in the newly created work item.

      From the browser devtools, the following error appears when accessing the work item.

      Request URL: https://media-cdn.atlassian.com/file/UNKNOWN_MEDIA_<filename.fileextension>/image/cdn?allowAnimated=true&client={data_sanitised}}
      Request Method: GET
      Status Code: 400 Bad Request
      

      Workaround

      Currently, there is no known workaround for this behaviour.

              Assignee:
              Alexander Yurinsky
              Reporter:
              Samuel Ng
              Votes:
              4 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated: