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Type:
Bug
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Resolution: Unresolved
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Priority:
High
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Component/s: Work Item - Backend - Attachments
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6
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Severity 3 - Minor
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2
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Warranty
Issue Summary
Attachment previews are sometimes unavailable for work items created via automation rule.
Steps to Reproduce
- Have an automation rule that creates a work item that copies the attachment and description fields from the trigger work item. A sample screenshot is shown below:
- Run the rule to create a new work item.
Expected Results
Work item created with attachment successfully previewed in the Description field.
Actual Results
Attachment previews are unavailable in the newly created work item.
From the browser devtools, the following error appears when accessing the work item.
Request URL: https://media-cdn.atlassian.com/file/UNKNOWN_MEDIA_<filename.fileextension>/image/cdn?allowAnimated=true&client={data_sanitised}}
Request Method: GET
Status Code: 400 Bad Request
Workaround
Currently, there is no known workaround for this behaviour.
- is duplicated by
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JRACLOUD-97869 Creating issues via REST with inline image references results in images not rendering.
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- Closed
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