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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Work Item - System Fields
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None
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3
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Minor
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35
Issue Summary
In Backlog view, if we select the Jira work item, it opens the work item in the right side panel, now if we click on "Assignee" field for any Jira work item in the Backlog view and try to change the assignee, it does not load lis of users in the dropdown, except for "Unassigned" & "Assign to Me" options.
Steps to Reproduce
- Go to Backlog.
- Click on a Jira work item so that it opens the work item in the right side panel.
- Now, click on the "Assignee" field for any Jira work item in the Backlog view and try to change the assignee.
Expected Results
The user should see a list of all available users in the dropdown of the Assignee Field in the Backlog View.
Actual Results
It does not load the list of users in the Assignee field dropdown in the Backlog View, if a Jira Work item is already opened in the left panel, except for "Unassigned" & "Assign to Me" options.
Workaround
To click the ticket, open it in left panel and use the "Assignee" field in the left panel to assign it to other users.
- duplicates
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JRACLOUD-97297 Recent UI Update to allow users to assign work items in backlog occasionally doesn't load list of users in dropdown
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- Gathering Impact
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