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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Work Item - Search - Backend - JSIS
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None
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19
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Severity 2 - Major
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272
Issue Summary
When creating issues in bulk (via CSV import, REST API, or other bulk operations), newly created issues do not immediately appear in Jira issue search results (JQL, filters, boards, etc.). There is a noticeable delay before these issues become visible. This is due to eventual consistency in Jira’s indexing and search infrastructure.
Steps to Reproduce
- Use the bulk issue creation feature (e.g., CSV import or REST API) to create a large number of issues.
- Immediately perform a JQL search or view a board/filter that should include the new issues.
- Observe that the newly created issues are missing from the search results.
- Wait several minutes and repeat the search
- The issues eventually appear.
Expected Results
Newly created issues are available via JQL search within seconds.
Actual Results
Actual results can vary to immediate to occasionally hours. This can cause big problems with Automation Rules.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- causes
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AUTO-2080 Jira eventual consistency causing Automation issue retrieves to fail randomly
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- Gathering Impact
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