-
Type:
Bug
-
Resolution: Unresolved
-
Priority:
Low
-
None
-
1
-
Severity 3 - Minor
Issue Summary
When a global custom field is used in a team-managed project and its description is updated, the new description does not appear on the Create/View screens in that project.
This behaviour affects global custom fields in team-managed projects.
Steps to Reproduce
- Navigate to Settings → Work items → Fields and create a new global custom field with a specific description.
- Add this global custom field to a team-managed project via Project settings → Fields.
- Add the field to the relevant work item type.
- In the global field settings (under Settings → Work items → Fields), update the field’s description.
- In the team-managed project, open Create work item or View work item.
Observed: The description shown is still the original one. It does not update to the new description.
Expected Results
The updated description of the global custom field should be displayed on the Create/View/Edit screen in the team-managed project.
Actual Results
- The original description for the global custom field continues to be displayed.
- The updated description is not reflected in the UI for work items in the team-managed project, even though the field configuration shows the new description.
Workaround
- In the affected team-managed project, go to Project settings → Fields.
- Remove the global custom field from the project’s field configuration.
- Re-add the same global custom field to the project.
- After re-adding, open the Create and View screens for the affected work item types and confirm that the updated description is now displayed.
- is related to
-
JRACLOUD-96936 Updating the custom field description in a Team Managed Project does not reflect in the View/Create screen
-
- Gathering Impact
-
-
JRACLOUD-40782 Editing a Custom Field description does not update due to being overwritten by the Field Configuration
- Gathering Interest