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  1. Jira Platform Cloud
  2. JRACLOUD-96778

Default cookie strategy in Firefox prevents Jira embeds from loading

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      Issue Summary

      Embedding of links to another site's work item does not work in the Mozilla Firefox browser.

      Steps to Reproduce

      1. Using Firefox, navigate to Jira site A
      2. Create a, or locate an existing, Jira work item and copy its URL
      3. Navigate to Jira site B
      4. Create a, or navigate to an existing, Jira work item page and paste the URL in the description
      5. Change the link to an embed using the toolbar
      6. Observe that the embed shows the message "We can't show your content. This may be because you’re not logged in. Try opening the work item."
      1. Click Open in Jira and observe that your logged into the other site
      2. Observe that the embed does not update

      Expected Results

      Should be able to preview the embedded link for another page.

      Actual Results

      Embedding of links to another Jira site's work item does not work in the Mozilla Firefox browser.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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        2. enhanced-tracking-protection.png
          enhanced-tracking-protection.png
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        3. Chrome.png
          Chrome.png
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              eaa355ca3334 Brett Uglow
              7c86acf81f63 Luke Dahill
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                Created:
                Updated: