Label type custom fields don't work properly on JSW forms.

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    • 1
    • Severity 3 - Minor

      Issue Summary

      Label type custom fields don't work properly on JSW forms.

      Steps to Reproduce

      1. Create a custom label field
      2. Add to your form

      Expected Results

      The field to appear in the form fields since the public documentation mentions that this type is supported:

      Actual Results

      The field don't appear, and worse, if we made the field mandatory, it is not possible to submit the ticket with the form since we can't fulfill a mandatory field, resulting in a "Something gone wrong" error.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2025-06-13-15-55-51-948.png
          386 kB
          João Ataides
        2. iScreen Shoter - Google Chrome - 250613155029.jpg
          697 kB
          João Ataides
        3. iScreen Shoter - Google Chrome - 250613155050.jpg
          386 kB
          João Ataides

            Assignee:
            Unassigned
            Reporter:
            João Ataides (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: