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  1. Jira Platform Cloud
  2. JRACLOUD-94468

Inability to Edit Issue Type Context for Custom Fields in Google Chrome

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      Issue Summary

      Users are experiencing issues when attempting to edit the issue type context for custom fields in Jira using Google Chrome. The problem does not occur in other browsers like Safari, indicating a potential browser-specific issue.

      This issue appears to be occurring in recent Chrome versions starting with version 136. For example:

      • 136.0.7103.48 (Official Build) (arm64)
      • 136.0.7103.93 (Official Build) (arm64)

      Confirmed this is not an issue for Version 135.0.7049.115 (Official Build) (arm64)

      Steps to Reproduce

      1. Open Jira in Google Chrome (Version 136.0.7103.93 or similar).
      2. Navigate to the custom field configuration page.
      3. Attempt to edit the context to add or modify issue types.
      4. Observe the inability to select or modify issue types.

       

      Here is a screen recording demonstrating the issue:

      Expected Results

      Users should be able to select and modify issue types for the custom field context without any issues.

      Actual Results

      Users are unable to select or modify issue types for the custom field context in Google Chrome. The issue appears to be related to in-browser selection, possibly due to JavaScript handling, without any network calls being made.

      Workaround

      Use an alternative browser to edit the issue type context for custom fields successfully.

      Switching to the "Dark Mode" theme in Jira still does not render the background color shift but has a more dramatic text color shift that allows increased visibility to the selected items in the context

      • Select your Account icon in the top navigation bar.
      • Select Theme.
      • Select the "Dark" theme

        1. Screenshot 2025-05-13 at 11.49.24.png
          24 kB
          Mohamed Rias Askar Ali
        2. image-2025-05-13-11-49-53-356.png
          24 kB
          Mohamed Rias Askar Ali
        3. image-2025-05-15-10-35-58-742.png
          60 kB
          Ben W
        4. Screenshot 2025-05-15 at 10.41.52 AM.png
          29 kB
          Earl McCutcheon

              7e2406f6090c Mohamed Rias Askar Ali
              701d8e7c44be Cassio Castilho
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                Created:
                Updated:
                Resolved: