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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Component/s: TAP - Linking Platform
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None
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2
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Minor
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1
Issue Summary
When connecting Github to Jira and having a Github Enterprise and Enterprise Managed Users, Github links don't unfold and shows Restricted Content information.
Steps to Reproduce
- Ensure you're using Github Enterprise and Enterprise Managed Users
- Go to any Jira Software work item and add a Weblink using a Github PR, commit, branch link.
Expected Results
The expected result is to unfold the URL and includes information like the example below:
![]() |
Actual Results
![]() |
Workaround
- Navigate to User profile > Settings > Authorized Oauth apps >Revoke access for "Atlassian Cloud app".
- Navigate to https://id.atlassian.com/manage-profile/apps and revoke access for "Atlassian - GitHub" app.
- Paste any Github PR/repo URL in Jira field, it should prompt “Connect your Github account” to your Atlassian account and Grant access for the organisation + github account.
- is blocked by
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EDM-12425 Loading...

