Intermittent Failure of Child Work Items (Issues) Table to Render in Epic View (Displaying '0' value)

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    • 3
    • Severity 3 - Minor
    • Warranty

      Issue Summary

      Users have reported an intermittent problem where child work items of an epic fail to render in Jira. Instead of displaying the table of issues, a '0' appears beneath the %done bar. Most of the time, the '0' disappears after a few seconds, but there are reports of it persisting, requiring one or multiple page refreshes.

      Screen Recording: Loading Child Issues Table in Epic View ('0' displayed)

      Steps to Reproduce

      1. Open an epic in Jira.
      2. Observe whether the child issues fail to render, resulting in a '0' appearing beneath the %done bar (sometimes briefly, but sometimes persistent)
      3. Attempt to refresh the page to see if the table displays.

       

      Expected Results

      The table of child issues should render immediately without displaying a '0'

      Actual Results

      A '0' appears beneath the %done bar instead of the table of child issues. Most of the time, the '0' disappears after a few seconds, but there are reports of it persisting, requiring one or multiple-page refreshes.

      Workaround

      Wait for the '0' to disappear after a few moments or refresh the page if it persists.

            Assignee:
            Tarun Khanna
            Reporter:
            Cassio Castilho
            Votes:
            1 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: