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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Work Item - Child Work Items
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3
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Severity 3 - Minor
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Warranty
Issue Summary
Users have reported an intermittent problem where child work items of an epic fail to render in Jira. Instead of displaying the table of issues, a '0' appears beneath the %done bar. Most of the time, the '0' disappears after a few seconds, but there are reports of it persisting, requiring one or multiple page refreshes.
Screen Recording: Loading Child Issues Table in Epic View ('0' displayed)
Steps to Reproduce
- Open an epic in Jira.
- Observe whether the child issues fail to render, resulting in a '0' appearing beneath the %done bar (sometimes briefly, but sometimes persistent)
- Attempt to refresh the page to see if the table displays.

Expected Results
The table of child issues should render immediately without displaying a '0'
Actual Results
A '0' appears beneath the %done bar instead of the table of child issues. Most of the time, the '0' disappears after a few seconds, but there are reports of it persisting, requiring one or multiple-page refreshes.
Workaround
Wait for the '0' to disappear after a few moments or refresh the page if it persists.
- mentioned in
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