Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-93531

Advanced Roadmaps Plans Group by customfield could show duplicate folder

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Plans - Timeline
    • None
    • 1
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      If a custom field has multiple contexts, and the different contexts have the options with the same name.

      When we add this custom field to the Plan, and Group by using this custom field, we could see multiple folders with the same name.

      Steps to Reproduce

      1. Create a select custom field
      2. Create two different contexts once for each project
      3. Under each of the context, add the options with the same name
      1. Create a plan, include the issue from both projects
      2. create a few issues in both projects with the same option selection.
      3. Add the custom field to the plan
      4. Group the issue using this custom field, we will see two folders with the same name:

      Expected Results

      If we use a JQL with the custom field search, we get both issues in the same search :

      Similar to the above, we expect to see one folder.

      Actual Results

      We see multiple folders with the same name, one for the options under each context:

      Workaround

      There is no workaround available at this time.

        1. Screenshot 2025-03-06 at 7.59.47 PM.png
          87 kB
          Rohit Sreedharala
        2. Screenshot 2025-03-06 at 7.55.58 PM.png
          419 kB
          Rohit Sreedharala
        3. Screenshot 2025-03-06 at 7.54.13 PM.png
          181 kB
          Rohit Sreedharala
        4. image-2025-03-06-20-08-08-779.png
          419 kB
          Rohit Sreedharala
        5. image-2025-03-06-20-06-35-812.png
          419 kB
          Rohit Sreedharala

            [JRACLOUD-93531] Advanced Roadmaps Plans Group by customfield could show duplicate folder

            Rafał Chomik added a comment -

            Hi,

            This is very confusing for business stakeholders and leads to problems understanding the bigger picture of whole structure.
            Issues that should belong to one group only are divided to few groups which suggests that there is some difference between them, where in fact there is none.

            Rafał Chomik added a comment - Hi, This is very confusing for business stakeholders and leads to problems understanding the bigger picture of whole structure. Issues that should belong to one group only are divided to few groups which suggests that there is some difference between them, where in fact there is none.

              Unassigned Unassigned
              9c3330e8be50 Rohit Sreedharala
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: