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  1. Jira Platform Cloud
  2. JRACLOUD-92239

Jira bulk operation is incorrectly triggering notification events when changes involve the Parent field

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      Issue Summary

      When performing a Bulk Operation to edit issues, whenever the changes include the Parent field, email notifications are sent regardless of the user's choice on the third step (Operation Details), and confirmation on the fourth step (Confirmation).

      Steps to Reproduce

      Before starting, make sure to review your Personal Settings for notifications on the site, and make sure that your have selected the You make changes to the issue option.

      1. Search for any given issue and initiate a Bulk Update.
      2. On the Operation Details:
        • Select Change Parent and choose an issue on the dropdown.
        • Make sure you do not select the checkbox Send mail for this update at the end of the page.
      3. Verify on the Confirmation step that the message indicating no notifications will be sent as part of the update is displayed.
      4. Complete the steps successfully and observe that notifications are sent regardless.

      Expected Results

      No notifications should be sent as part of this change.

      Actual Results

      Notifications are being sent as part of this change.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

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              0c1580adb4ee Jessan George (Inactive)
              78c9c9b7d3dc Danieli Barboza
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                Created:
                Updated:
                Resolved: